[{"data":1,"prerenderedAt":258},["ShallowReactive",2],{"all-posts-for-counts":3,"post-\u002Ffailed-basic-credit-search-refund":145,"neighbors-\u002Ffailed-basic-credit-search-refund":249},[4,6,7,9,11,12,13,14,15,16,17,18,19,21,22,23,24,25,26,27,29,30,31,32,33,34,35,36,37,38,40,41,42,43,44,45,46,47,48,49,50,51,52,53,54,55,56,57,58,59,60,61,62,63,64,65,66,67,68,69,70,71,72,73,74,75,76,77,78,79,80,81,82,83,84,85,86,87,88,89,90,91,92,93,94,95,96,97,98,99,100,101,102,103,104,105,106,107,108,109,110,111,112,113,114,115,116,117,118,119,120,121,122,123,124,125,126,127,128,129,130,131,132,133,134,135,136,137,138,139,140,141,142,143,144],{"category":5},"X-Ray Guide",{"category":5},{"category":8},"Cybersecurity Tips",{"category":10},"OSINT A to Z",{"category":5},{"category":5},{"category":5},{"category":10},{"category":10},{"category":5},{"category":5},{"category":5},{"category":20},"Industry News",{"category":10},{"category":10},{"category":5},{"category":10},{"category":5},{"category":10},{"category":28},"Our Product",{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":10},{"category":39},"The Russian Search",{"category":28},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":20},{"category":5},{"category":5},{"category":5},{"category":10},{"category":5},{"category":10},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":10},{"category":10},{"category":5},{"category":5},{"category":10},{"category":5},{"category":5},{"category":5},{"category":10},{"category":5},{"category":5},{"category":10},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":5},{"category":10},{"category":5},{"category":5},{"category":5},{"category":5},{"category":8},{"category":10},{"category":5},{"category":10},{"category":10},{"category":5},{"category":5},{"category":10},{"category":8},{"category":5},{"category":5},{"category":5},{"category":5},{"category":10},{"category":5},{"category":10},{"category":8},{"category":20},{"category":10},{"category":8},{"category":10},{"category":10},{"category":10},{"category":10},{"category":10},{"category":5},{"category":10},{"category":10},{"category":10},{"category":39},{"category":10},{"category":8},{"category":5},{"category":8},{"category":28},{"category":10},{"category":10},{"category":10},{"category":5},{"category":10},{"category":5},{"category":10},{"category":8},{"category":8},{"category":5},{"category":8},{"category":10},{"category":28},{"category":28},{"category":28},{"category":28},{"category":28},{"category":28},{"category":28},{"id":146,"title":147,"author":148,"body":149,"canonical":236,"category":28,"cover_alt":237,"cover_image":238,"date":239,"description":240,"extension":241,"meta":242,"navigation":243,"path":244,"seo":245,"seo_title":246,"stem":247,"__hash__":248},"blog\u002Ffailed-basic-credit-search-refund.md","A New X-Ray Contact Policy: Failed Basic Credit Search Refund","X-Ray Contact Team",{"type":150,"value":151,"toc":227},"minimark",[152,156,161,164,193,197,204,207,212,215],[153,154,155],"p",{},"An update from X-Ray Contact to boost your user experience: we return a basic credit to your balance in case your search was unsuccessful. Here are all the useful details to enhance your experience.",[157,158,160],"h2",{"id":159},"why-do-you-struggle-to-find-a-person","Why Do You Struggle to Find a Person?",[153,162,163],{},"Your search may be ineffective due to different reasons:",[165,166,167,175,181,187],"ul",{},[168,169,170,174],"li",{},[171,172,173],"strong",{},"A Profile Available for Advanced Search."," We use some X-Ray Contact search resources only for advanced credit requests. Try out an advanced search in case a query will be successful this way.",[168,176,177,180],{},[171,178,179],{},"Database Variety."," Each OSINT tool uses different databases based on location or even demographic group. The person might not be from the area we focus on.",[168,182,183,186],{},[171,184,185],{},"Privacy Settings."," A user might have paid extra effort to clean up their digital footprint and use private accounts.",[168,188,189,192],{},[171,190,191],{},"No Online Presence."," The individual might have no active accounts to begin with.",[157,194,196],{"id":195},"our-response","Our Response",[153,198,199],{},[200,201],"img",{"alt":202,"src":203},"illustration","\u002Fimages\u002Fblog\u002Ffailed-basic-credit-search-refund\u002Fezgif-5-002c50c3aa.webp",[153,205,206],{},"We care about delivering accurate results to all queries, so the X-Ray Contact team decided to refund your basic credit if the search failed.",[208,209,211],"h3",{"id":210},"the-compensation-procedure","The Compensation Procedure:",[153,213,214],{},"You don’t have to fill in any forms or write to the support. Instead:",[216,217,218,221,224],"ol",{},[168,219,220],{},"If the search fails and we do not manage to find any matches, you will see this pop-up window in the bottom right corner.",[168,222,223],{},"Basic credit funds will be returned back to your X-Ray Contact account balance automatically.",[168,225,226],{},"You can spend credits on new searches using our tool.",{"title":228,"searchDepth":229,"depth":229,"links":230},"",2,[231,232],{"id":159,"depth":229,"text":160},{"id":195,"depth":229,"text":196,"children":233},[234],{"id":210,"depth":235,"text":211},3,null,"X-Ray Contact failed basic credit search refund policy illustration","\u002Fimages\u002Fblog\u002Ffailed-basic-credit-search-refund\u002Fezgif-1-1a15c92950.webp","2024-01-18T12:00:00Z","We’ve analyzed your user experience to become better. Learn more about X-Ray Contact’s new basic credit compensation system.","md",{},true,"\u002Ffailed-basic-credit-search-refund",{"title":147,"description":240},"Failed Basic Credit Search Refund — X-Ray Contact Policy Update","failed-basic-credit-search-refund","B_FMo3h_ad3uJheBVlqpBdolW4QTojTZGhz5gHGUBoM",{"prev":250,"next":254},{"path":251,"title":252,"date":253},"\u002Fhow-to-find-a-twitter-account-by-email","How to Find a Twitter Account by Email?","2024-01-15T12:00:00Z",{"path":255,"title":256,"date":257},"\u002Fx-ray-contact-privacy-policy-update-account-deletion","X-Ray Contact Privacy Policy Update: Account Deletion","2024-01-19T12:00:00Z",1781014847552]